Privacy Policy
Nomad Palace (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Nomad Palace
N° 13 Route de Taouz, Ksar Khamlia
52202 – Ksar Merzouga, Er-Rachidia
Morocco
Email: info@hotelnomadpalace.com
Phone: +212 662 62 08 72 / +212 662 19 12 44
2. Personal Data We Collect
We may collect the following personal information when you use our website or contact us:
- Full name
- Email address
- Phone number
- Check-in and check-out dates
- Number of guests
- Special requests or messages
- Any information you voluntarily provide via forms
We do not collect sensitive personal data.
3. How We Use Your Data
We use your personal data to:
- Respond to inquiries and reservation requests
- Manage bookings and guest communication
- Provide customer support
- Organize activities and services
- Improve our website and services
- Comply with legal obligations
Your data is used only for legitimate hospitality and communication purposes.
4. Legal Basis for Processing
We process your personal data based on:
- Your consent (when submitting forms)
- The necessity to perform a contract (reservation requests)
- Our legitimate interest in providing hospitality services
- Legal obligations
5. Data Sharing
We do not sell or rent your personal data.
Your information may be shared only with:
- Internal staff involved in reservations and guest services
- Trusted service providers (e.g. email or hosting services)
- Legal authorities when required by law
All partners are required to respect confidentiality and data protection regulations.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill your request or reservation
- Meet legal and accounting requirements
Once no longer needed, data is securely deleted.
7. Cookies
Our website may use cookies to improve user experience and website performance.
Cookies may include:
- Essential cookies (site functionality)
- Analytics cookies (traffic and usage statistics)
You can control or disable cookies through your browser settings.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
However, no online transmission is completely secure, and we cannot guarantee absolute security.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, please contact us at:
info@hotelnomadpalace.com
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@hotelnomadpalace.com
Phone: +212 662 62 08 72